1. Delivery Areas

  • Local Delivery: We offer local delivery services within Jabalpur, Madhya Pradesh. Delivery typically takes 24 hours from the time the order is placed.
  • National Delivery: We provide delivery services across India. Delivery time for national orders is generally 4 days from the time the order is placed.

2. Order Processing

  • Processing Time: Orders are processed within 2 hours of receipt. This includes order confirmation and preparation for shipment.
  • Delivery Schedule: Delivery schedules are subject to availability and can vary based on the delivery address and other factors.

3. Delivery Charges

  • Local Delivery Charges: Local delivery charges are included in the order total unless specified otherwise.
  • National Delivery Charges: Delivery charges for national orders are calculated based on the delivery location and are added to the order total during checkout.

4. Delivery Timeframes

  • Local Orders: Delivery will be completed within 24 hours for orders placed within Jabalpur.
  • National Orders: Delivery will be completed within 4 days for orders placed outside of Jabalpur.

5. Delivery Issues

  • Delayed Deliveries: While we strive to meet the expected delivery times, delays may occur due to unforeseen circumstances such as weather conditions, traffic, or other factors. We are not responsible for delays caused by these factors.
  • Incorrect Address: It is the customer’s responsibility to provide accurate delivery information. We are not liable for delays or issues caused by incorrect or incomplete address details.

6. Tracking Your Order

  • Order Tracking: You will receive an email or SMS confirmation with tracking details once your order has been dispatched. You can use these details to track your order’s status.

7. Delivery Acceptance

  • Delivery Receipt: Upon delivery, you or an authorized person must sign for the receipt of the goods. If no one is available to accept the delivery, the package may be left at the designated address or returned to the local store for redelivery.

8. Contact Us

If you have any questions or concerns regarding your delivery, please contact us at:

  • Phone: 6269663343
  • Email: mycakezee@gmail.com
  • Address: Shop no 4, Jhamandas chawk Ghamapur, Jabalpur Madhya Pradesh 482001

Thank you for shopping with Cakezee. We appreciate your business!